Business Phone Lines

Spend less and get more with reliable, feature-rich Phone Services from Acuity

Business Phone Lines That Answer the Call

You don’t really think about your phone service—until it goes down. Acuity ensures reliability and call quality. So it’s phone service you won’t need to think about.

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Your business is always adapting to new circumstances, so you need a phone solution that can too.
Need to add more lines? No Problem. Need more or different features? Everything is included. Delivering unlimited local and national calling and numerous calling features, Acuity can help you find the best ways to connect with customers, partners and more..

It Just Works

Featured VoIP Phone Equipment VoIP (Voice over Internet Protocol) service requires an IP phone in order to connect to the Internet. Purchase or lease options are available for recommended IP phones. See out options below.

 

PAYG
Business VOIP Line

When opportunity calls—answer. Acuity Business PAYG voice lines deliver reliable, feature-rich phone services, with most calls included

  • PAYG Calls - Pay for only the calls you make

  • All outbound calls to Acuity Customer is free

  • All inbound calls are Free

  • Numerous professional calling features

  • Additional lines for an extra $15/month per line

Starting at

$15/mo.

Add a New Handset for only $10/mo.


Unlimited
Business VOIP Line

When opportunity calls—answer. Acuity Business Unlimited voice lines deliver reliable, feature-rich phone services with most calls included

  • Unlimited local, National Mobile calling

  • Calls to 13/1300 number $0.35 per call

  • Numerous professional calling features

  • Predictable monthly bill – no surprises

  • Additional lines for an extra $29/month per line

  • Discounted International Rates

Starting at

$29/mo.

Add a New Handset for only $7/mo.


Ultimate
Business VOIP Line

No matter who you need to call or how often, Acuity has you covered, with All calls included within Australia.

  • Unlimited local, National, Mobile & 13/1300 numbers

  • Numerous professional calling features

  • Predictable monthly bill – no surprises

  • Additional lines for an extra $39/month per line

  • Discounted International Rates

Starting at

$39/mo.

Add a New Handset for only $5/mo.


VOIP Business Phone Line Features

Acuity’s VOIP Business Phone Lines provides an advanced phone system and features. All included at no extra cost.

  • Crystal-clear voice quality over a secure connection

  • Mobile and remote access included

  • Softphone and desktop apps available

  • Easy to set up and to add additional lines, no IT staff required

  • Mobility features like Follow-Me Call Routing and Remote Office

  • Prioritises voice traffic bandwidth on demand

  • Voicemail & Scheduling

  • Caller ID

  • Call Waiting

  • Call Forwarding

  • Call Recording

  • Custom IVR recordings & Hold Music

  • eFax Services

  • Easy to use admin portal

  • Video/Audio Conferencing options


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Add Wireless Internet Backup

With the Acuity’s 4G Wireless Internet Backup ensures nothing interrupts that with automatic failover.

Starting at

$30/mo.


Frequently Asked Questions

Can I bring my landline across to VoIP?

Yes, in most cases we can bring your existing telephone number over to a VoIP service. You just need to provide your account number or recent phone bill, phone number and the name of your previous provider upon sign up. Porting Fees may apply.

Do I need an internet connection for VoIP?

Yes. You need an active internet connection to make and receive phone calls using your VoIP service.

What are the benefits of VoIP?

VoIP plans offer significantly cheaper rates than traditional landline connections. This is because they don't rely on expensive direct line connections which helps keep the costs down.

 

Looking for Other Options?


SIP Trunking

Reliable connectivity for your onsite phone system or dialer. Connect your VoIP infrastructure in minutes to maximises your technology investment. Will work with/extends life of your legacy phone systems when paired with a VOIP Gateway. Flexible pay-as-you-go pricing.

Starting at

$5/mo


Business Phone Lines

When opportunity calls—answer. Acuity’s Business voice lines deliver reliable, feature-rich hosted PBX & VOIP Solutions for essential business communications.

Starting at

$10/mo


Symmetrical Business Fibre Internet

Take your productivity and uptime to new levels with Fibre Internet. With Symmetrical speeds up to 1000/1000 Mbps, you'll have more than enough bandwidth to power all of your business-critical apps without delays.


Dedicated 1:1 Fibre Optic Services

Dedicated 1:1 Private Fibre Internet with speeds up to 10 Gbps, business fibre internet provides our fastest and most reliable service yet. FREE Activation & Installation.


Broadband Internet | Made Simple on the NBN

Power the apps, devices and cloud-based services that power your business with Internet speeds up to 1000 Mbps on the NBN.

  • Internet speeds from 25 Mbps up to 1000 Mbps

  • Delivered over the NBN

  • Month-to-month, no-contract options

  • No data caps

  • 30-day satisfaction guarantee

Starting at

$69/mo.


Internet & Phone Bundles

Business communications, minus the extra cost and complication. We have a bundle for you.

  • Add a Phone line for as little as $15/mo.

  • Affordable Internet and Phone In One Easy Package

  • Unlimited nationwide calling

  • Remote work made easy

  • Popular calling features


4G | 5G Internet Backup

There’s No Time For Downtime. Automatically switch to a 4G/5G connection should your primary Internet service fail. It's uptime made easy.

  • Automatic failover to a 4G / 5G backup connection

  • Reversion to primary Internet once restored

  • 99.999% Internet uptime SLA

Starting at

$30/mo.

Need ridiculously fast downloads and uploads all the time?

Two words: Dedicated Internet