For Call Centres

Building your own call centre? You've come to the right place!

Reliable connectivity for your Call Centre or Dialer

Running a medium or large call centre?

Use our Hosted PBX or SIP Trunking service together with low call centre rates. Our team of engineers can help you connect your onsite system to our services. We can also offer custom development to implement new functionality when required.

Keep those phones ringing

The call plans listed below are better suited to businesses that make a lot of calls that have a very short duration. If you run a call centre or a business where most of your calls are very short - you will be better off paying per minute rather than per call.

Please note that the prices below are per minute, but rated per second. Per second billing is subject to a minimum spend of 1c per call and charges are rounded up to the nearest 0.1 cent. Prices are AUD inc GST.

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Prices Per channel per month


SIP Basic Call Centre

  • Local and national Numbers | 2.9 ¢ p/min

  • Mobiles | 13 ¢ p/min

  • 13/1300 Numbers | 25 ¢ p/call

  • Minimum monthly spend | $30.00

Starting at

$6.5/mo.

Per channel per month


SIP 50 Call Centre

  • Local and national Numbers | 2.2 ¢ p/call

  • Mobiles | 8.8 ¢ p/min

  • 13/1300 Numbers | 24 ¢ p/call

  • Minimum monthly spend | $50.00

Starting at

$6/mo.

Per channel per month


SIP 300 Call Call Centre

  • Local and national Numbers | 1.8 ¢ p/call

  • Mobiles | 7.7 ¢ p/min

  • 13/1300 Numbers | 23 ¢ p/call

  • Minimum monthly spend | $300.00

  • Discounted International Rates

Starting at

$5.5/mo.

Per channel per month


SIP Trunks for Call Centres High call volumes?

We love competing! We have unrivalled special rates for call centres, so give us a call, tell us about your call volumes and we will provide you with an unbeatable offer.

  • Tailored per minute plans for call centres or a business where most of your calls are very short

  • Low call centre rates, with volume discounts as you scale.

  • Guaranteed high quality caller ID enabled routes

Looking for Other Options?


SIP Trunking

Reliable connectivity for your onsite phone system or dialer. Connect your VoIP infrastructure in minutes to maximises your technology investment. Will work with/extends life of your legacy phone systems when paired with a VOIP Gateway. Flexible pay-as-you-go pricing.

Starting at

$5.5/mo.


Business Phone Lines

When opportunity calls—answer. Acuity’s Business voice lines deliver reliable, feature-rich hosted PBX & VOIP Solutions for essential business communications.

Starting at

$10/mo.


Symmetrical Business Fibre Internet

Take your productivity and uptime to new levels with Fibre Internet. With Symmetrical speeds up to 1000/1000 Mbps, you'll have more than enough bandwidth to power all of your business-critical apps without delays.


Dedicated 1:1 Fibre Optic Services

Dedicated 1:1 Private Fibre Internet with speeds up to 10 Gbps, business fibre internet provides our fastest and most reliable service yet. FREE Activation & Installation.


Broadband Internet | Made Simple on the NBN

Power the apps, devices and cloud-based services that power your business with Internet speeds up to 1000 Mbps on the NBN.

  • Internet speeds from 25 Mbps up to 1000 Mbps

  • Delivered over the NBN

  • Month-to-month, no-contract options

  • No data caps

  • 30-day satisfaction guarantee

Starting at

$69/mo.


Internet & Phone Bundles

Business communications, minus the extra cost and complication. We have a bundle for you.

  • Add a Phone line for as little as $15/mo.

  • Affordable Internet and Phone In One Easy Package

  • Unlimited nationwide calling

  • Remote work made easy

  • Popular calling features


4G | 5G Internet Backup

There’s No Time For Downtime. Automatically switch to a 4G/5G connection should your primary Internet service fail. It's uptime made easy.

  • Automatic failover to a 4G / 5G backup connection

  • Reversion to primary Internet once restored

  • 99.999% Internet uptime SLA

Starting at

$30/mo.

Need ridiculously fast downloads and uploads all the time?

Two words: Dedicated Internet